Terms & Conditions

Terms & Conditions

Last Updated:

1. Acceptance of Terms

By accessing, browsing, or using the Buzzon platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

2. Description of Services

Buzzon is a smart coupon and scratch card platform that connects customers with local businesses through:

Core Services:

• Digital Coupons: Access to exclusive discounts and offers from local businesses
• Scratch Cards: Interactive games that provide instant rewards and cashback
• Business Platform: Tools for merchants to create and manage promotional campaigns
• Analytics Dashboard: Insights and reporting for business partners

Service Availability:

• Services are available 24/7, subject to maintenance windows
• We reserve the right to modify, suspend, or discontinue services with notice
• Geographic restrictions may apply to certain features

3. User Accounts and Eligibility

To use our services, you must create an account and meet certain eligibility requirements.

Eligibility Requirements:

• Age Requirement: You must be at least 18 years old to create an account
• Legal Capacity: You must have the legal capacity to enter into binding agreements
• Prohibited Users: Government officials, employees of competing platforms, and restricted entities
• Geographic Restrictions: Services may not be available in all jurisdictions

Account Responsibilities:

• Provide accurate, current, and complete information during registration
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• You are responsible for all activities that occur under your account

4. Coupons, Rewards, and Offers

Our platform provides access to various promotional offers and rewards with specific terms and conditions.

Coupon Terms:

• Validity Period: Each coupon has a specific expiration date and time
• Usage Limits: Coupons may have quantity restrictions and usage limitations
• Merchant Policies: Redemption is subject to individual merchant terms
• Non-Transferable: Coupons are personal and cannot be transferred or sold

Scratch Card Rewards:

• Random Distribution: Rewards are distributed randomly and fairly
• Instant Redemption: Most rewards can be used immediately
• Prize Limits: Maximum reward values and frequency limits apply
• Fraud Prevention: We monitor for suspicious activity and abuse

5. Business Partner Terms

Business partners using our platform must comply with additional terms and requirements.

Merchant Responsibilities:

• Accurate Information: Provide truthful business information and verification documents
• Offer Fulfillment: Honor all published offers and promotions
• Customer Service: Provide adequate customer support for your offers
• Compliance: Adhere to all applicable laws and regulations

Platform Fees and Payments:

• Commission Structure: We charge a commission on successful transactions
• Payment Terms: Payments are processed according to our payment schedule
• Fee Changes: We may modify fees with 30 days' notice
• Disputes: Payment disputes are resolved through our support process

6. Prohibited Activities

Users are prohibited from engaging in certain activities that may harm our platform or other users.

Prohibited User Activities:

• Fraud and Abuse: Creating fake accounts, manipulating rewards, or engaging in fraudulent activities
• Spam and Harassment: Sending unsolicited messages or harassing other users
• Intellectual Property: Infringing on trademarks, copyrights, or other intellectual property rights
• Illegal Activities: Using the platform for any illegal or unauthorized purposes

Prohibited Business Activities:

• Misleading Offers: Creating false or misleading promotional content
• Spam Marketing: Sending unsolicited promotional messages to users
• Competitor Promotion: Promoting competing platforms or services
• Violation of Laws: Engaging in activities that violate applicable laws

7. Intellectual Property Rights

All content, features, and functionality of the Buzzon platform are owned by us or our licensors.

Our Intellectual Property:

• Platform Content: All text, graphics, logos, and software are our property
• Trademarks: "Buzzon" and related marks are our registered trademarks
• Copyrights: All content is protected by copyright laws
• Trade Secrets: Our algorithms and business processes are confidential

User-Generated Content:

• License Grant: You grant us a license to use content you submit
• Ownership: You retain ownership of your original content
• Moderation: We may review and remove inappropriate content
• Attribution: We may use your content with proper attribution

8. Disclaimers and Limitations

We provide our services "as is" and disclaim certain warranties and liabilities.

Service Disclaimers:

• No Warranties: We make no warranties about service availability or performance
• Third-Party Content: We are not responsible for merchant content or services
• Technical Issues: We are not liable for technical problems or outages
• Merchant Disputes: We are not responsible for disputes between users and merchants

Limitation of Liability:

• Maximum Liability: Our liability is limited to the amount you paid for our services
• Consequential Damages: We are not liable for indirect or consequential damages
• Force Majeure: We are not liable for events beyond our control
• User Responsibility: Users are responsible for their own actions and decisions

9. Dispute Resolution

We encourage users to resolve disputes amicably, but provide formal resolution processes when needed.

Dispute Resolution Process:

• Informal Resolution: Contact our support team for initial dispute resolution
• Mediation: We may offer mediation services for complex disputes
• Arbitration: Binding arbitration for disputes that cannot be resolved informally
• Legal Action: Right to pursue legal action for serious violations

Governing Law and Jurisdiction:

• Applicable Law: These Terms are governed by Indian law
• Jurisdiction: Disputes are subject to the jurisdiction of Bengaluru courts
• Language: These Terms are available in English and local languages
• Severability: Invalid provisions will be severed from the remaining terms

10. Changes to Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements.

Modification Process:

• Notice Period: We will provide 30 days' notice for material changes
• Notification Methods: Email, platform notifications, and website announcements
• Continued Use: Continued use constitutes acceptance of new terms
• Opt-Out: You may terminate your account if you disagree with changes

11. Account Termination

Either party may terminate the user relationship under certain circumstances.

Termination by User:

• Voluntary Termination: You may close your account at any time
• Data Deletion: We will delete your personal data upon request
• Outstanding Obligations: You remain responsible for any outstanding obligations
• Effect of Termination: Access to services will be immediately revoked

Termination by Us:

• Violation of Terms: We may terminate accounts that violate these Terms
• Fraud or Abuse: Immediate termination for fraudulent activities
• Legal Requirements: Termination required by law or legal process
• Notice Period: We will provide reasonable notice when possible

12. Contact Information

For questions about these Terms or our services, please contact us: